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Shipping Policies

Shipping Options and Delivery Times

Free standard shipping applies within the UAE. Shipping will be carried out via courier. Additional shipping charges will apply for the Express Delivery Option and for International Shipping.

Eyewear

FREE Shipping Inside the UAE

2 processing days + 3-4 shipping days

Total 5-6 business days (approx)

Express Shipping – AED 100

1 processing day + 1 Shipping day

Total 2 business days (approx)

International Shipping Outside the UAE – USD 50

2-3 processing days + 5-6 shipping days

Total 3-9 business days (approx)

Contacts

Standard Shipping inside the UAE – AED 50

2 processing days + 3-4 shipping days

Total 5-6 business days (approx)

Express Shipping – AED 100

1 processing day + 1 Shipping day

Total 2 business days (approx)

Multiple Orders

In the case of multiple orders our order processing and shipping times will vary to those of single orders and are likely to take longer.

Multiple delivery/shipments may result in multiple postings to the cardholder’s monthly statement

Please Note: Shipping times can vary and may sometimes take a bit longer–but then may also take a bit less! We’ll do everything we can to get your order to you as quickly as possible.

Have a space for the International Shipping Rates dropdown box

Additional Shipping Information

• Goods can only be shipped once the order process has been fully completed including the uploading of your prescription. (See if you can use any images for this)

Free shipping excludes certain exchange orders, international orders, and contact lenses.

Processing time includes our 10-step quality-control inspection.

"Day" in the information above means business day.

Timeframes listed above assume orders have been placed during our regular business hours.

Complex prescriptions may take longer to arrive than the estimates given above.

One of our certified opticians will contact you if we anticipate a delay in completing your order.